Specialised high-level personal care delivered with safety, respect, and dignity
Assist Personal Activities High provides essential support for participants with complex health or behavioural needs that require advanced skills and clinical oversight. Our trained and qualified staff deliver personalised, high-intensity care to ensure each participant can live safely, comfortably, and as independently as possible.
What Is High-Intensity Personal Care?
This support is designed for participants who require specialised assistance that goes beyond standard daily personal care.
Our team is trained to manage complex needs safely and confidently, while ensuring every participant is treated with respect and compassion.
We assist with:
- Mobility and transfers
- Medication administration
- Mealtime support and feeding
- Personal hygiene and grooming
- Continence care
- Positioning, pressure care, and monitoring
- Assistance with complex routines and clinical requirements
Delivered by Skilled and Experienced Professionals
Because this category involves higher risk and specialised care, it must be delivered by workers with advanced training and qualifications.
Our team includes professionals experienced in:
- High-intensity daily care
- Behaviour support strategies
- Complex health management
- Emergency response procedures
Some tasks may also include specialised skills such as suctioning, monitoring, or behaviour response techniques.
How We Support You
Our high-intensity personal care is tailored to your individual needs, health requirements, preferences, and daily routines. We work closely with you and your support team to provide safe, reliable, and personalised assistance.
We support you by:
- Following your support plans, health plans, and clinical recommendations
- Supporting complex personal care and daily activities
- Providing staff with specialised training to meet your specific needs
- Working closely with families, clinicians, and other healthcare professionals
- Monitoring changes in your health, wellbeing, and support needs
- Responding appropriately to risks, emergencies, and complex situations
- Supporting your participation and independence wherever possible
- Respecting your choices, privacy, and personal preferences
- Maintaining reliable support that helps you feel safe and comfortable
Our Approach
We prioritise:
- Participant dignity and comfort
- Safe and consistent support
- Collaboration with families, clinicians, and care teams
- Respect for cultural, personal, and health needs
- Empowering participants to achieve greater independence
High-Level Care You Can Trust
If you or someone you support requires specialised, high-intensity daily assistance, our team is here to help with skill, compassion, and reliability.
