Helping you understand your plan, connect with the right services, and achieve your goals
Our experienced Support Coordinators work closely with you to understand your NDIS plan, connect you with trusted providers, and ensure your supports are delivered effectively. We help you stay organised, build capacity, and feel confident navigating the NDIS.
What Is Support Coordination?
Support Coordination is designed to help participants, especially those with complex needs—make the most of their NDIS plan.
It reduces the stress and “red tape” that can come with managing multiple services, allowing you to focus on growing your independence and achieving your personal goals.
Our team works with you to:
- Understand your funded supports
- Choose and connect with quality service providers
- Coordinate appointments and ensure services are working together
- Build skills to manage your supports more independently
- Resolve challenges and adjust services as your needs change
When needed, we can also assist with personalised intervention planning and connect you with specialised disability support workers.
Levels of Support Coordination
The NDIS offers three levels of Support Coordination. We can assist with all three:
Level 1 — Support Connection
Helps you connect with informal supports, community services, and funded providers so you can confidently use your NDIS plan.
Level 2 — Support Coordination
Provides ongoing support to help you understand your plan, set up your services, monitor your funding, and develop the skills to manage your supports more independently.
Level 3 — Specialist Support Coordination
For participants with higher or more complex needs. A specialist coordinator works with you to manage challenges, build stability, and ensure your supports are delivered safely and effectively.
How We Support You
Our Support Coordinators work alongside you to make your NDIS plan easier to understand and use. We tailor our support to your goals, needs, preferences, and circumstances.
We support you by:
- Helping you understand your NDIS plan and funded supports
- Connecting you with suitable and reliable service providers
- Coordinating your services, appointments, and supports
- Helping your support providers work together effectively
- Monitoring your supports and helping you make the most of your funding
- Supporting you to build confidence and skills to manage your supports
- Helping resolve issues or challenges that may arise
- Reviewing your supports as your needs and goals change
- Advocating for your choices, rights, and preferences
- Supporting you to work towards your NDIS goals and greater independence
Why Choose Independence Homecare
- Highly experienced Support Coordinators
- Strong network of reliable and trusted service providers
- Clear communication and regular plan updates
- Person-centred guidance tailored to your goals
- Support that grows your confidence and independence
Start Your NDIS Journey With Confidence
If you need help understanding or managing your plan, our Support Coordination team is ready to support you every step of the way.